About Process Automation

Process Automation in OpsRamp enables you to set up and automatically run tasks related to platform events in the system. This saves you time and effort by reducing manual work. You can also schedule these tasks to run when you need them. You can find Process Automation by navigating to Home > Automation > Process Automation 2.0 BETA, as shown in the following image.


Prerequisite for Process Automation

To ensure optimal use of the automation feature, verify that all the following prerequisites are in place before you proceed with using the system.

  • Ensure that both your Partner and Client accounts are created.
  • Ensure the Remediation and Automation package is selected for both Partner and Client.
  • Ensure the Process Automation add-on is selected.

See the Enable Process Automation in OpsRamp page for more information.

Why is Process Automation necessary ?

Process Automation is necessary because:

  • It is a component of a metadata-driven initiative aimed at transforming OpsRamp into an enterprise platform.
  • It facilitates business logic customization, enabling you to configure your own business logic within the platform independently of OpsRamp releases.
  • It offers customers a clean and simplified user experience by eliminating cluttered, hardcoded customer logic.
  • It supports various OpsRamp automation use cases, including Patching and Runbook Automation (RBA).
  • It also lays the groundwork for future Robotic Process Automation capabilities.

Access Process Automation

You can access the Process Automation option by clicking the Hamburger button in the top left corner of the home page. This menu offers automation workflows, quick links, and related OpsRamp features.


Next Steps